Data Security

Bolbet Privacy Policy —
Your Data Is Safe With Us

Bolbet believes your personal information belongs to you alone. On this page, we clearly explain — what data we collect, why we collect it, how we store it, and what rights you have.

Last Updated: January 2026
🔒
SSL Protection
256-bit Encryption
🚫
Not Sold
Not to third parties
📋
GDPR Compliant
International Standards
Your Rights
Right to Delete or Correct

Bolbet's Commitment to Your Privacy

A brief overview of the measures we have in place to keep your data secure.

Encryption
🔐
Full TLS/SSL Protection

Every connection on Bolbet is secured with TLS 1.3 protocol. Your login credentials, payment details, and personal data are encrypted during transmission.

Data Restrictions
📦
Only essential data

Bolbet only collects information that is strictly necessary to provide our services. We do not request unnecessary data, nor do we store it without reason.

Access Control
👁️
Restricted staff access

Your data is accessible only to authorized personnel, and only when genuinely required to provide our services.

Data Retention Period
⏱️
Deleted After a Specified Period

After account closure, no personal data is retained beyond what is legally required. Once the specified period expires, data is automatically and permanently deleted.

Cookie Policy
🍪
Transparent Cookie Use

Bolbet uses cookies to manage user sessions. Analytical cookies are used only with your consent and can be disabled at any time.

Audit
Regular Security Audits

System audits are conducted every six months by independent third-party security experts. Any vulnerabilities identified are addressed immediately.

Who This Policy Applies To

This Privacy Policy applies to all registered Bolbet members, account applicants, and anyone visiting our website. By using the platform, you agree to this policy.

01

What Information We Collect

Bolbet collects the following information to verify your identity, deliver our services, and maintain account security:

Data Type Example Purpose
Identity Name, date of birth, NID number KYC verification and age confirmation
Contact Mobile number, email Account verification and notifications
Financial BKash number, bank details Payment Processing
Transactions Deposits, bets, withdrawals Account Management & Auditing
Technology IP address, device information, cookies Security & Fraud Prevention

We do not collect sensitive information (religion, political views, health data) without your consent.

02

How Your Data Is Used

Bolbet uses collected data solely for the purposes stated below — never for anything beyond that:

  • Account creation, verification, and management.
  • Processing deposits and withdrawals.
  • Retention of betting history and transaction records.
  • Detecting and preventing fraud.
  • Providing customer support and resolving issues.
  • Sending promotional offers and bonuses (with your consent only).
  • Compliance with legal and regulatory obligations.
Marketing Communications

If you no longer wish to receive promotional emails or SMS, simply contact support at any time or use the "Unsubscribe" link in any email.

03

Data Sharing — Who We Share With and Why

Bolbet never sells your personal data. However, limited information may be shared in specific circumstances:

  • Payment Provider: Necessary information is shared with bKash, Nagad, or your bank to complete transactions.
  • Identity Verification Services: Your information may be shared with approved verification agencies for KYC processing.
  • Legal Authorities: We are required to provide information in response to valid court orders or lawful requests from law enforcement agencies.
  • Gaming Regulator: Specific records are shared for audits by licensing authorities.

Outside of the above, your data is not shared with any third parties — not advertisers, data brokers, or any commercial entity.

Business Changes

In the event of an acquisition or merger, Bolbet will notify users in advance by email and give them the option to delete their data.

04

How We Keep Your Data Secure

Bolbet follows the highest industry standards for data security. The core pillars of our security framework are:

  • All traffic is encrypted using TLS 1.3 protocol.
  • AES-256 encryption applied to the database.
  • Two-factor authentication (2FA) support.
  • Regular penetration testing and vulnerability scanning.
  • Mandatory security training for all staff.
  • Automatic alerts and account lock on suspicious login attempts.
  • Banking-grade firewall and DDoS protection.
In the Event of a Data Breach

In the event of a security breach, we will notify affected users by email within 72 hours and take prompt remedial action.

05

Cookies & Tracking Technologies

Bolbet uses three types of cookies:

  • Essential Cookies: Required for login sessions and site security — disabling these cookies will prevent the site from functioning properly.
  • Functional Cookies: To remember your preferences such as language and theme.
  • Analytical Cookies: To understand which parts of the site are used most — based on consent.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain features of the site.

06

Your Data Rights

Under international privacy laws, you have the following rights:

👁️
Right to Access

The right to know what information we hold about you.

✏️
Right to Rectification

The right to request correction of inaccurate or outdated information.

🗑️
Right to Erasure

Request to have your data deleted beyond what is required by law.

Right to Withdraw Consent

The right to opt out of marketing communications or specific data processing activities.

📤
Data Portability

The right to receive a copy of your data and transfer it elsewhere.

⏸️
Right to Restrict Processing

Request to limit data processing while an investigation is ongoing.

To exercise your rights

To exercise any of your rights, email us at support@bolbet.biz. We will respond within 30 days.

07

Minor Protection

Bolbet strictly does not provide services to anyone under the age of 18. Age is verified at the time of registration. If we become aware that data from a minor has been collected inadvertently, it is deleted immediately and the account is closed.

If you have information about an underage account, please contact us at support@bolbet.biz.

08

Third-Party Links & Services

Bolbet's platform may integrate payment gateways and other necessary third-party services. These services operate under their own privacy policies, over which Bolbet has no control.

We recommend reading the policies of any third-party services before using them.

09

How Long We Keep Your Data

Bolbet retains different types of information for different periods:

  • Account data — retained for the duration of the active account and for 5 years after closure (as required by law).
  • Financial transaction records — 7 years (regulatory requirement).
  • Communication logs — 2 years.
  • Analytical data — retained anonymously for 2 years.
  • KYC documents — 5 years after account closure.

Once the above retention periods expire, data is automatically and permanently deleted.

10

Changes to the Privacy Policy

Bolbet may update this Privacy Policy as needed. For significant changes:

  • The "Last Updated" date on the website will be changed.
  • A notice will be sent to your registered email address.
  • 30 days' notice will be given before any significant changes take effect.

If you do not agree to the updated policy, you will have the option to close your account and withdraw your balance.

11

Privacy Contact

For any questions, complaints, or requests regarding data privacy, please contact our Data Protection Officer:

  • Email: support@bolbet.biz
  • Use the subject line: "Privacy Request".
  • Live Chat: Use the support icon at the bottom right of the site.
  • Help Center: /help-center

We typically respond within 7 business days. Complex requests may take up to 30 days.

Chat in Bangla

Our privacy team is available to communicate in Bangla. Feel free to reach out with your questions or concerns in your native language.

Member FAQs

Two important answers on withdrawal fees and VIP benefits

Bolbet does not charge any fees on withdrawals. However, there are a few things to keep in mind:

Bolbet's fee policy:
• Withdrawals are processed completely free of charge by Bolbet.
• bKash or Nagad may charge a small fee on transfers — this is their own policy and is not set by Bolbet.

Withdrawal Limit:
• Minimum: ৳500 per request.
• Standard Members: maximum ৳50,000 per day.
• Silver VIP: Maximum ৳1,00,000 per day.
• Gold VIP: maximum ৳2,00,000 per day.
• Diamond VIP: Custom limits — determined in consultation with your account manager.

For weekly or monthly limits Help Center View Details.

Bolbet's VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. You earn betting points at each tier — accumulate enough points and you move up.

Tier benefits:
Bronze: 5% weekly cashback, monthly free bet.
Silver: 8% cashback, faster withdrawals, birthday bonus.
Gold: 12% cashback, dedicated support, and boosted match odds.
Platinum: 15% cashback, custom bonuses, and event invitations.
Diamond: 20% cashback, dedicated account manager, unlimited withdrawals, and exclusive gifts.

How to Earn Points: Earn 10 points per ৳1,000 bet (Sports) or 8 points (Casino). For full point details and tier upgrade thresholds, VIP Page View.
🔒

Your data is safe with us — get started today

Your privacy is fully protected at Bolbet. Register with confidence and enjoy the best betting experience in Bangladesh.

SSL Secured
Data Is Never Sold
Support in Bengali
বাংলা